Policy Manual sample

MDT Home Health Care Agency, Inc. could be hiding. Walk in well-lit areas or in the street, if needed. Be confident. Predators tend to stay away from people with an air of confidence about them. Keep gas in your vehicle. Know how to change a tire. Keep a good flashlight in your car with spare batteries. Maintain membership with an emergency road service provider or have access to the local number for an emergency towing service. If you break down, stay inside the car and lock the doors and windows. When someone comes to help, ask him/her to call the police. Stay in the car. If he/she really wants to help, they will do what you ask. If someone is being belligerent or acting unusual, you are not expected to go in. Don’t enter unless you are invited in. An exception would be if the patient is in obvious distress and lying on the floor or unable to come to the door Know the floor plan of the house and more than one way to exit. This can be very helpful if you need to get out in a hurry. Vary your time of visit if possible , and your route to the house. Report any type of suspicious behavior to the Manager. It is important to inform other team members of potential problems in order to maximize employee safety. The manager can help determine whether to behavior need to be reported to a law enforcement agency and/or whether joint visits or alterations in the care plan are needed. In the event of an incident occurring, the following guidelines will be followed: Employees are instructed not to take any chances; do not panic or resist If held up, hand over any valuables if requested. Be alert to what is happening so that a description can be given to police. Call the police and report the incident as soon as possible. Call the appropriate Manager and report the incident. The Manager will assist in rescheduling any other patient scheduled for care and follow-up with any pending care issues for the employee involved. If an employee is involved in an automobile accident during work, she/he should report this as soon as possible to her/his Manager. The following list comprises general safety suggestions for agency employees: 1. Know your job and all of its responsibilities. Familiarize yourself with the safe practices to follow. Communicate your ideas on ways to improve employee safety to Safety Officer or Manager of QI. 2. Be physically fir for your work through good health habits, proper diet, sufficient rest, and cleanliness. 3.Prevent the spread of infectious or contagious disease to patients and other employees. When you are ill, report off sick and remain at home. 4.Report all incidents to your Manager immediately, regardless of whether any injuries have been identified. 5.Follow all instructions that have been issued following exposure to contagious and infectious diseases (refer to Infection Control Policies) 6.Obey warning tabs and signs on supplies, medications, and equipment. Read labels on in- home cleaning products and follow instructions regarding over-exposure or clean-up of spills. Refer to Safety Data Sheets as needed. 7.Management of hazardous wastes or spills will be done according to agency policy. 8.Prevent slips and falls. Watch for spills and loose objects on floors in patients’ homes. Clean up and Home Health Agency. - - Personnel/Operations Policies B-104