Policy Manual sample

MDT Home Health Care Agency, Inc. (iii) Take action to prevent further potential violations, including retaliation, while the complaint is being investigated. (2) Any HHA staff (whether employed directly or under arrangements) in the normal course of providing services to patients, who identifies, notices, or recognizes incidences or circumstances of mistreatment, neglect, verbal, mental, sexual, and/or physical abuse, including injuries of unknown source, or misappropriation of patient property, must report these findings immediately to our Agency and other appropriate authorities in accordance with state law. (Contact information for our Agency administrator, including the name, business address, and business phone number will be provided to our patients receive complaints) Home Health Agency Nursing Manual J-7